Support Executive – Domain Tech

1 - 2 Years
Pune

Job Description

Greeting from Bangalore Secretary services!!!

As discussed, We have urgent opening for Assistant Manager with Image Pro Vision
Exp: 4+ Years
Location: Baner,Pune
Notice period: Immediate to 30 Days
Responsibilities


Responsible for maintaining good relationship with customers
2) Receiving, Maintaining and Analysing customer complaints.
3) Managing to resolve customer queries (offline/onsite) within stipulated time
4) Coordinating Documentations related to Technical, Regulatory, Product Application
5) Managing Microscope & accessories services and software support
6) Microscopic Sample Analysis - in-house and at customers place
7) Managing Installation of hardware and software products at customers place
8) Planning , organizing and delivering Training of the customers on various applications of the Software
9) Coordination with Top management, Development Dept, QA and software maintenance department for product enhancement.
10) Creating important MIS and Reports related to customer support

Interested candidate can share their updated CV to
chandana@bangaloresecretary.com

Salary: INR 1,00,000 - 3,00,000 P.A.

Industry:Pharma / Biotech / Clinical Research

Functional Area:ITES, BPO, KPO, LPO, Customer Service, Operations

Role Category:Voice

Role:Associate/Senior Associate -(NonTechnical)

Employment Type:Permanent Job, Full Time

Keyskills

Desired Candidate Profile

Please refer to the Job description above

Company Profile

BSS BUSINESS CONSULTANCY PRIVATE LIMITED

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Recruiter Name:Deeksha

Contact Company:BSS BUSINESS CONSULTANCY PRIVATE LIMITED